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     Frequently asked Questions

1. How can I schedule a tour to see Pinehurst Events Facility ?

*  Reservations are required for individual and group tours. 
*  We offer individual tours Tuesday through Friday between 10:00 am and 2:00pm. 
*  We also host a group tour Wednesday evenings between 5:00 &  6:00 pm. During your tour you will receive a brochure as well  as a  package plan estimate if you like. Reservations must be made for this tour.  If private Saturday tour is needed on weekends that we have no functions going on there is a $50.00 charge that will be credited towards any booked function.  This charge is cover the representative that will come in strictly for you. 
*  If you wish to have a functions figured up from scratch this could take longer and would have to be faxed or  e mailed to you after the tour.
*  We also offer bi-monthly seminars on planning your Wedding Day (check out our calendar of events for dates) On these nights you can not only tour but taste many of our menu items and cake.  
*  These Seminars are Free to the Bride and Grooms but, guest are also invited
   for a small fee of $ 5.00 /pp to cover tasting.  Before or after seminars tours are also offered.

2. If I come to a group tour will someone be able to answer my questions?

*  Either our Sales Director or another member of our knowledgeable sales team would be more than happy to meet with you  individually to answer any questions you have following the group tour.

3. How many hours will I have for my Reception?

*  During the day in the morning, you may choose from TWO to up to SIX hours from 9am to 3pm. For an evening event, you would have the hours of 4pm to 12am to choose from.  The amount of hours depend on what your package plan offers and how many hours you might need to add.  Package's start with a 2 hour base.  You do not need to pay for catering setup and break down.  This is already figured into the first 2 hour rental cost or package plan pricing.
*  Additional time may be purchased at a per hour rate.

4. Can I have a Ceremony at Pinehurst Events Facility?

*  Yes, as long as you are also hosting your Reception with us as well. 
*  You may choose an outdoor garden Ceremony or if the weather is not cooperating the ceremony can be inside our Grand Ballroom overlooking the gardens outside.
*  If you plan an outdoor Ceremony and the weather is inclement the day of your wedding, you may choose to move your Ceremony inside at no additional charge up to four hours prior to your ceremony. 
*  It is always the Bride’s decision and we are pleased to offer this flexibility to you at no additional cost. 

5. Is there a Ceremony Fee?
*  There is no charge for the use of the pavilion with the rental of the location. 
*  Clients are welcome to set-up, clean-up and decorate this area themselves but, it must be done with in the rental time stated on the contract.  
*  If they need more time, this time must be added to the rental charge or package plan base pricing.  
*  Anything brought by a client must be removed by that client the day of the function.  
*  Items left more than 24 hours will become property of Pinehurst  Events Facility.

There is a ceremony Fee of  $550 if you want us to setup and breakdown the wedding pavilion area and includes:
*  This includes us setting-up and breaking-down the wedding pavilion site, up to 100 white folding chairs (more can be added for $ 2.00 /pc) the wedding vines that swirl up the front pillars of the pavilion and a large urn filled with white silk flowers and ferns. 

6. Is there a fee to rent Pinehurst Events Facility and what does it include?

*  Yes. The fees to rent Pinehurst Events Facility vary depending on the date and time of the event. 
*  If you choose one of our package plans the rental fee is included in the plan.  This includes catering setup and break down.
*  We do offer discounted facility rental during the months of January and February, March, August and November. Please call our Sales office regarding these rates.

The Rental Fee includes:

  • Up to 6 hours of exclusive use of Pinehust Events Facility and its grounds
  • Tables, Chairs, and basic white linens for your event
  • A professionally trained Wedding Planner who will sit down with you to help you plan your special day. She has been with Pinehurst for many years and will assist you with every detail for your event from choosing your menu all the way to your Champagne toast.
  • An Event Manger and Coordinator whose main roles are to pay attention to details during your actual event.
  • Tuxedo shirt and pant Wait Staff
  • An Operations Team who will set up and break down your entire event.
  • If renting half of the house the client would not have exclusivity to the parking lot and grounds.

We feel that these staffing elements are important to create a wonderful and successful event!

7. Does Pinehurst Events Facility offer full service catering?

*  Yes. Pinehurst has an award winning, full time culinary team  We are the exclusive caterers for the facility.
*  The only day available for outside caterers to come in is Sunday UNLESS a client rental the whole Facility for at least 8 hour at a charge of $ 3,000.00.  A client can bring in licensed & insured caterers (this Caterer has to be approved by Pinehurst before they are allowed to work here. ) There is a rental charge for the use of the facility and for any  linens, etc. needed to be supplied by us.  Outside caterers will have access only to the front portion of the kitchen which will have access to water, ice, a refrigerator and microwave plus small prep area.

8. Will there be an opportunity to taste your food?

*  We have a Bridal Seminars every other month which help the Bride and Groom Plan their wedding day.  This is where we showcase select items from our menu  
*  We might also have several local vendors such as Dj’s, Photographers and local hotel representatives for you to meet. 
*  You may the wedding seminar by calling our office 770-474-7997 or e mailing us.  pinehursttearoom@aol.com 
*  A private tasting may also be arranged through our planner.  There is a fee for a private tasting.

9. Can I bring in my own decorations and vendors to the reception areas?

*  We are the exclusive caterers for the facility.
*  The only day available for outside caterers to come in is Sunday, UNLESS a client rents the whole facility for at least 8 hours at a charge of $ 3,000.00.  A client can bring in licensed & insured caterers (this Caterer has to be approved by Pinehurst before they are allowed to work here. ) There is a rental charge for the use of the facility and for any  linens, etc. needed to be supplied by us.  Outside caterers will have access only to the front portion of the kitchen which will have access to water, ice, a refrigerator and microwave plus small prep area.

*  All decorations must be approved by us.  The facility is already beautifully decorated and doesn't need many extra  things added.  
*  Pinehurst offers silk floral centerpieces with globed candles for the large 72" round tables in the Ballroom for rent or we can do fresh flowers for an additional price. 
*  Clients can bring in their own but no candles are allowed with any inside arrangements brought in by the client. 

We do not include the D.J., Photographer, Florist, Limo, etc.  in our package plans.  We feel the client should make the decision of what vendor works best for them and their budget but, we can line up your vendors for you to make our location a one stop shop.  We also have a list of preferred vendors you can choose from that are licensed and insured if you'd like to choose them yourself.  Client may bring in their own vendors as long as their licensed and insured.  These vendors must contact or meet with us no less than TWO weeks before the function to go over the rules and have any questions answered.

10. How many guests can Pinehurst Events Facility accommodate?

*  Pinehurst Tea Room & Events Facility  can accommodate up to 250 guests for a dinner buffet reception and 300 for a finger food reception or seated served dinners (totally inside the house) 
*  Pinehurst can handle more if the deck and patios are used for over flow. 

11. How do I reserve Pinehurst Events Facility for my wedding?

*  The facility can be reserved with a signed contract and payment deposit. 
    This can be done in person or arranged by fax or email.

12. What types of payment options are available?

*  We accept Visa, Master Card, and Discover, cash, money order or personal check.  American Express can be used with a 5 % service charge.

13. Once I reserve the facility, when is my next payment due?

*  The next payment is due TWO weeks before the function, with your final count.  
*  Pinehurst also excepts payment during the months before your function and anything sent to us will be deducted  from your final balance.  
*  All final payment that are made TWO weeks before the functions must be made in cash, money order or certified check.  
*  Once your final count and payments are made and any additions are added up and your payment is given you may increase your count up to the Monday before your function (within reason) and that must be paid for at that time, either by cash or money order.

14.  Can I bring in my own Alcohol to your facility?

*  This year Pinehurst Events Facility is giving you the option to provide your own adult beverages to your guest.  This means we have decided to offer a B.Y.O.B. policy for 2010. 
With this offer the client can bring in their own alcohol but, will be required to purchase all bar set-ups and bartending from Pinehurst and can not bring these in themselves.
  When you come in for an appointment please ask to see
our pricing for the above.