Frequently asked Questions
1. How can
I schedule a tour to see Pinehurst Tea Room & Events Facility ?
* Reservations are required for individual and group tours.
* We offer individual tours Monday through Friday between 10:00 am and 4:00pm.
* We also host a group tour Wednesday evenings at 7pm. During your tour you will
receive a brochure as well as
a package plan estimate.
* If you wish to have a functions figured up from scratch this could take longer
and would have to be faxed or
e mailed to you after the tour.
* We also offer semi-monthly seminars on planning your Wedding Day (check out
our calendar of events for dates)
On these nights you can not only tour but taste many of our menu items and cake.
* These Seminars
are Free to the Bride and Grooms but, guest are also invited
for a small fee of $ 5.00 /pp to cover tasting. Before or after seminars
tours are offered
2.
If I come to a group tour will someone be able to answer my questions?
* Either our Sales Director or another member of our knowledgeable sales team
would be more than
happy to meet with you individually to answer any questions
you have following the group tour.
3.
How many hours will I have for my Reception?
* During the day, you may choose up to Seven hours from 9am to
3pm. For an evening event, you would
have the hours of 4pm to 12am.
* Additional time may be purchased at a per hour rate.
4.
Can I have a Ceremony at Pinehurst Tea Room & Events Facility?
* Yes, as long as you are also hosting your Reception with us as well.
* You may choose an outdoor garden Ceremony or if the weather is not cooperating
the ceremony can be inside our
Grand Ballroom overlooking the gardens outside.
* If you plan an outdoor Ceremony and the weather is inclement the day of your
wedding, you may choose
to move your Ceremony inside at no additional charge
up to four hours prior to your ceremony.
* It is always the Bride’s decision and we are pleased to offer this
flexibility to you at no additional cost.
5.
Is there a Ceremony Fee?
* There is no charge for the use of the pavilion with the rental of
the location.
* Clients are welcome to set-up, clean-up and decorate this area themselves but,
it must be done with in the rental
time stated on the contract.
* If they need more time, this time must be added to the rental charge or
package plan base pricing.
* Anything brought by a client must be removed by that client the day of the
function.
* Items left more than 24 hours will become property of
Pinehurst Tea Room & Events Facility.
There is a ceremony Fee of $550 if you want us to setup and
breakdown the wedding pavilion area and includes:
* This includes us setting-up and breaking-down the wedding pavilion site, up to
100 white folding chairs (more can
be added for $ 2.00 /pc) the wedding vines that swirl up the front pillars of the pavilion and a
large urn filled with
white silk flowers and ferns.
6.
Is there a fee to rent Pinehurst Tea Room & Events Facility and what does
it include?
* Yes. The fees to rent Pinehurst Tea Room & Events Facility vary
depending on the date and time of the event.
* If you choose one of our package plans the rental fee is included in the plan.
* We do offer discounted facility rental during the months of January and
February, March and November.
Please call our Sales office
regarding these rates.
The Rental Fee includes:
- Up to 6 hours of exclusive use of Pinehust Tea Room & Events
Facility and its grounds
Tables, Chairs, and basic white linens for
your event
A professionally trained Wedding Planner who
will sit down with you to help you plan your special day. She has been with
Pinehurst for many years and will assist you with every detail for your event from choosing your
menu all the way to your Champagne toast.
An Event Manger and Coordinator whose main
roles are to pay attention to details during your actual event.
Tuxedo Wait Staff
An Operations Team who will set up and break
down your entire event.
If renting half of the house the client
would not have exclusivity to the parking lot and grounds.
We feel that these staffing elements are
important to create a wonderful and successful event!
7.
Does Pinehurst Tea Room & Events Facility offer full service catering?
* Yes. Pinehurst has an award winning, full time
culinary team We are the exclusive caterers for the facility.
8.
Will there be an opportunity to taste your food?
* We have a Bridal Seminars every other month
which help the Bride and Groom Plan their wedding day. This is
where we
showcase select items from our menu
* We also have several local vendors such as Dj’s, Photographers and local hotel
representatives for you to meet.
* You may the wedding seminar by calling our office 770-474-7997 or e mailing us.
pinehursttearoom@aol.com
* A private tasting may also be arranged through
our planner. There is a fee for a private tasting.
9.
Can I bring in my own decorations and vendors to the reception areas?
* We are the exclusive caterers for the facility.
* All decorations must be approved by us. The facility is already
beautifully decorated and doesn't need many extra
things added.
* Pinehurst offers silk floral centerpieces with globed candles for the large
72" round tables in the Ballroom
for rent or we can do fresh flowers for an
additional price.
* Clients can bring in their own but no candles are allowed with any inside
arrangements brought in by the client.
We
do not include the D.J., Photographer, Florist, Limo, etc. in our package
plans. We feel the client should make the decision of what vendor works best for them and their budget but, we can line up your vendors for you to make
our location a one stop shop. We also have a list of preferred vendors you
can choose from that are licensed and insured if you'd like to choose them
yourself. Client may bring in their own vendors as long as their licensed
and insured. These vendors must contact or meet with us no less than TWO weeks before the
function to go over the rules and have any questions answered.
10.
How many guests can Pinehurst Tea Room & Events Facility accommodate?
* Pinehurst Tea Room & Events Facility
can accommodate up to 250 guests for a dinner buffet reception and 300
for a finger food reception or seated served dinners
(totally inside the house)
* Pinehurst can handle more if the deck and patios are used for over flow.
11.
How do I reserve Pinehurst Tea Room & Events Facility for my wedding?
* The facility can be reserved with a signed
contract and payment deposit.
This can be done in person or arranged by fax or
email.
12.
What types of payment options are available?
* We accept Visa, MasterCard, and Discover, cash,
money order or personal check. American Express can be used
with a 5 %
service charge.
13.
Once I reserve the facility, when is my next payment due?
* The next payment is due one week before the
function, with your final count.
* Pinehurst also excepts payment during the months before your function and
anything sent to us will be deducted
from your final balance.
* All final payment that are made one week before the functions must be made in
cash, money order or
certified check.
* Once your final count and payment is given you may increase your count up to
three days before your function
(within reason) and that must be paid for at
that time, either by cash or money order.